Outdoor PTZ Camera Professionals
Method A. Safety Questions This is the easiest way and can be done in both SADP (choose security questions in “Mode”) or Web UI. There are 3 pre-loaded answers (sunba) to the following 3 questions. Method B. Safety Email Before You Start:1) You should have set up a reserved email account already.2) You are on the same network […]
There are two methods: 1.Using Synology’s built-in surveillance station. Note in this way, you could have Synology record all-day, by schedule, or by motion detection. With motion detection, you can have Synology to record using the camera’s own algorithm or using Synology’s algorithm. Below is the fundamental setup: Make sure the camera is set […]
As Google updated its security mechanism, Gmail’s SMTP service has new rules. You should follow the 2 steps below to get your Gmail account working as the motion detection sender.（Customers report that starting from June 2021, gmail has stopped the SMTP permission of third-party APPS software. If your Gmail test fails, you can switch […]
If you are going to make changes over SADP tool, and you are seeing this error prompt, it usually occurs for the following reasons: 1.The password entered is incorrect. 2.The security level of SADP is not authorized to modify the camera’s network information. For 1st, please refer to this article to reset your password: […]
This is for model Illuminati only. Please follow the steps below to fix the issue: 1. Please make sure the web plugin is installed. If it has been installed but still no video, please remove the old web plugin: And then please re-install the chrome plugin: https://drive.google.com/open?id=1yewch4sj0ja4MqTs2aSrOQx510Fzyv0H 2. While live viewing via Chrome, please […]
This is usually because the NVR that the camera was connected to is sending other preset commands to the camera. You will see a list of users for the camera under Configuration-System-User Management if you have the camera added to more than 1 client. The “user operation time” is the last time the NVR sends the […]
1.Make sure the TF card is recognized by the camera and in “normal” status. If it shows error, please format to initialize the card. 2. If you want to enable motion detection recording (including line cross, intrusion and regular motion detection), please go to Events-Basic Events and enable motion detection. PS: For motion detection, it is […]
Before mounting the Illuminati camera outside, there are few installation tips to consider to optimize the tracking performance. The accuracy rate of auto tracking is great involved with installation location, ambient light (such as backlight) and so on. In order to ensure the better effect, Sunba proposes some installation and setup suggestions as follows: […]
To record videos of Sunba Illuminati to NAS (NetHDD), there are a few prerequisites: 1.The NAS must be able to set individual volume to the camera. You cannot set an individual shared folder for the camera, and set as the storage path as the NetHDD would not successfully initialize/formatted (it will revert back to uninitialized status). […]
German 
English 
Japanese 
Spanish